The basic CR pump range, which applies to almost any industrial solution, is in itself the broadest range available. With our modular approach, we have made it even broader.
The basic CR pump range is available in four different materials including cast iron, two grades of stainless steel, and all-titanium versions in eleven flow sizes, capable of producing almost 50 bars of pressure, and with a variety of shaft seals, rubbers, and supply voltages.
These pump parts, typically vulnerable to difficult liquids or particularly demanding operating conditions, have been optimised to the task and designed for specific requirements.
Impressive as the CR range is, Grundfos offers much more.
A complete range of pump solutions means that all applications:
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Information and Advice
Grundfos is a world-wide provider of pumps and related systems. We have a highly educated and trained staff of service engineers who will be able to support you during the installation phase of the pump or the solution. Grundfos supplies high-quality products, but to maintain a long life of the product or the system we have many years of experience in different kinds of installations and have achieved good practice in installation techniques.
We will be able to support you with the following elements:
Do not hesitate to contact your local Grundfos company to obtain full support for your new installation.
Commissioning
To achieve optimum performance and operating condition it is very important that the Product/System is set up and adjusted correctly from the start. The knowledge from the Grundfos Service technician and the use of Grundfos specific service tools to adjust the performance of the pump guarantee that the customer can be sure that that the highest efficiency and proper operation is achieved. Commissioning of the pump is recommended for the following applications:
Do not hesitate to contact your local Grundfos company to arrange commissioning of you new installed Grundfos product.
Recommended Spare Parts
Even though the Grundfos strategy is to supply the best pump solutions for our customers, long operation will result in wear and tear of some of the components in the construction in specific situations. If a short operating downtime is a demand or if the pump is installed in inaccessible areas where delivery of service parts may take a long time, it is recommended to have a small stock of recommended service parts.
Do not hesitate to contact your local Grundfos company to obtain information about recommended spare parts or service kits for your Grundfos product.
Optimisation
Grundfos offers an Efficiency Analysis of your existing pump system, providing you with suggestions for increasing efficiency, with cost savings over time.
Increase the efficiency of your existing system
Conducting an Efficiency Analysis of your existing pump system provides you with a basis for increasing efficiency, with cost savings over time. An Efficiency Analysis results in suggestions for doing this and will show how this will save you money.
Grundfos offers the following steps for analysing efficiency of your pump system:
A minor evaluation is conducted based only on the data from the identification plate on the pump compared with the newer, more efficient technology and materials found in modern pumps.
Pressure and kWh consumption of the pump are measured. Flow is estimated based on available pump data and the measured results.
Some of the resulting suggestions for improving efficiency are, for example, a speed control upgrade, a motor upgrade, differently dimensioned pipes, the installation of a controller, or perhaps an agreement for routine service.
Complete Pump Audit
The Efficiency Analysis offered by Grundfos comprises the first steps of our Pump Audit, a diagnostics tool that we use to clarify whether the pump system is energy optimized to guarantee that your costs are kept to an absolute minimum – now and in the future. See Replacement Analysis to find out more about Grundfos Pump Audit.
Service Agreement
A Grundfos Service Agreement ensures efficient and uninterrupted operation of your pump system and gives you access to Grundfos Service Centres and authorised Service Partners worldwide, 24 hours a day.
Prevention is better and more cost effective than cure
Once you have purchased your pump, you want it functioning efficiently and reliably, and a formal Service Agreement with Grundfos gives you peace of mind. It also makes sound economic sense, giving you a firm overview of your maintenance budget and access to substantial discounts.
You simply combine a range of service to suit your needs – and let us carry out scheduled maintenance visits to prevent downtime. We offer three types of Service Agreements available for all pumps:
Whichever you choose, you will be serviced by specially trained staff at all times.
The cost effective choice
Well-maintained pumps can reduce your energy consumption by up to 50% and in a series of pumps working together one faulty pump can affect all the others. A Grundfos Service Agreement keeps your total cost of owning a pump at a minimum, because our careful consideration of the Life- Cycle Cost of all our products means that we have control over the real costs of ownership of our pumps.
Signing up for a Service Agreement and letting our highly skilled service technicians service your pumps is your safeguard against unforeseen expenditure. Regular servicing and maintenance of your pumps ensure that they are working with optimum efficiency.
Repair and Maintenance
Grundfos Service will maintain and repair your pumps and our service professionals can advise you on efficiency issues, offering suggestions for saving money in the long term.
Repair and maintenance of your existing pumps system
Of course, you can always call Grundfos for repair and maintenance of pumps you have purchased from us. Grundfos can repair your pumps to the same specifications as new pumps, but it is important to remember that an upgrade or even a replacement pump can be cheaper than repair in the long term. See Upgrades and Replacement for how this makes good business sense.
Effective service – wherever you are
Grundfos Service is always close by. Together with our local authorised service partners, we offer worldwide service, and help from qualified pump professionals is never far away, whether you need immediate assistance or you are interested in hearing about your savings possibilities.
GRM
Grundfos Remote Management is a cost-effective, secure and reliable way to monitor and manage pump installations from an Internet PC at a very low price.
Connecting pumps and people
With a secure and reliable remote management system, you can monitor and manage your pump systems from an Internet PC at a very low price.
Grundfos Remote Management is a cost-effective and straightforward way to monitor and manage pump installations in commercial buildings and in water supply and wastewater infrastructure. It reduces the need for onsite inspections, and in the event of an alarm or warning, the relevant people are notified directly.
Compared with mobile phone-based monitoring, the system offers a wider range of benefits and functionalities. For those who do not require remote process automation, Grundfos Remote Management is the ideal solution for monitoring and remote control as opposed to traditional SCADA (Supervisory Control and Data Acquisition) systems. Initial investment is minimal, and a fixed low fee covers data traffic, hosting costs and system support, including back-up of all data.
Efficient alarm management
Via its on-call schedule, this new telemetry system ensures that alarms from onsite controllers go directly to the relevant people. From a PC anywhere, the system manager can log on and plan who is to receive alarm messages from each installation at any given time of the day. Managers can plan years ahead and easily handle daily exceptions to the schedule.
Optimize service and maintenance
Changes in pump performance can be tracked using trend graphs automatically generated by the system. This can give an indication of wear or damage in the installation, and service and maintenance can be planned accordingly.
The communication interface (the CIU271 modem) enables data transmission via GPRS/SMS from your Grundfos pumps and controllers. The built-in multi-purpose I/O board allows you to connect sensors and switches
Grundfos Pump Audit is our replacement analysis and is a complete diagnostic tool, focusing on your facility, your system’s energy efficiency, your pumping solutions total Life Cycle Costs, and detailed recommendations for replacement and pay-back time.
Let our Pump Audit tell you how to save energy costs
Grundfos Pump Audit is the name we give our replacement analysis, and this complete diagnostic tool developed by Grundfos is used to identify excessive energy consumption in any kind of pumping system. Our experience with pump audits shows that 30-50% of the energy consumed by pumps could be saved.
For more information use this link
CAPS
The purpose of CAPS is to offer a complete tool that contains an extensive catalogue of Grundfos products and a sizing programme to select the most suitable pump for your application.
On top of that there is a comprehensive pump replacement function for central heating circulating, hot water pumps and the wastewater S pumps and the possibility of producing professional quotations including curves, drawings, quotation texts, wiring diagrams etc.
Last but not least the programme contains the instruction and operating manuals for nearly all pumps of Grundfos in multiple languages. Service drawings, exploded views and parts lists are available for all sewage products as well as several other pump types.
CAPS is available in two versions: WinCAPS is available on a CD-ROM and the online version called WebCAPS is available at the Grundfos website - www.grundfos.com. Additional features in WebCAPS include CAD Drawings and Literature
BE Responsible is one of our key drivers in Grundfos. It is therefore essential to us, that our pumps are developed with a low energy consumption and the highest possible performance throughout their life. Therefore, Grundfos Service Offerings including spare parts and replacement kits are defined already in the development phase.
Customized service offerings, online ordering and rapid response distribution centres ensure you to have the parts when you need them.
Recommended Spare Parts List
The list specifies the parts you should have on site to service your pumps. These recommendations can be found at the product site in our WEB Caps tool.
Specially Designed Service Kits
Service Kits include everything you need for a specific maintenance or repair task, including instructions for dismantling, replacement and reassembly.
24-hour Spare Part Delivery Service
To be extra sure you do not have to wait, we can set aside a stock of your operation critical spare parts. This will make them available for you, whenever you need them.
10-year Guarantee
Spare parts for the Grundfos pump you buy today will still be available for 10 years - this is our guarantee to you.
Service Online Tool
From a PC anywhere you have 24-hour access to our online tool WebCaps. All the technical documentation and information you need to service your pumps is immediately available to you anytime:
Service Video
For this product a service video is available. The service video is an easy way to see how to disassemble and assemble the pump.
The WebCAPS Literature and Service sections offer quick and easy access to service videos.
From the WebCAPS opening window, the videos can be accessed in two different ways:
The videos are also available on CD-ROM and DVD.
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